Reduce Labor Costs and Save Time while Improving Customer Service and Increasing Turnover
This may sound like a paradox but it is possible with intelligent
workforce planning in PDC StaffPlan! As a retail business you experience immense competition, price
wars and low profit margins. Your customers place great demands on
product supply, long opening hours and service, and to remain
competitive you have to optimize costs and processes everywhere.
A crucial mean in the battle for customers is to deliver high
quality service. This requires, above all, competent and
appropriately staff when customers visit the store. This is a major
challenge for all retailers that have a large variation in the
number of visitors, tight budgets, severe demands from trade unions,
and employees asking for flexibility.
PDC StaffPlan provides retailers success through cost-effective
and dynamic work planning and a coherent process for planning,
communication with employees, time registration and salary
Work plans in PDC StaffPlan ensure competent and appropriately
staff for all tasks and in all important positions throughout the
opening hours - while labor costs are made visible and kept down,
agreements and rules are complied, and employees’ preferences met.