Ground Handling Staff & Resource Management
PDC GroundPlan
PDC GroundPlan is a dedicated and scalable solution for Airport Ground Handling Resource Management. It helps ensure that every flight turns around safely, efficiently, and on time. In addition, it ensures that the right skilled people and equipment are in the right place at the right time.
Moreover, PDC GroundPlan supports long-term planning integrity by aligning complex resource requirements with a constantly changing operational environment.
Furthermore, PDC builds on many years of experience in resource planning. This experience helps teams maintain the strategic schedule while staying flexible in daily operations. At the same time, the system enables rapid resolution of real-time conflicts through intelligent automation.
As a result, PDC GroundPlan is a definitive solution for handlers who need both long-term stability and the ability to adapt quickly to last-minute changes.
Why Select PDC's Ground Handling Resource Management?
PDC GroundPlan combines robust long-term ground handling resource management with real-time automated adjustments. This ensures operational continuity and enables dispatchers to respond quickly and accurately to last-minute changes.
“After almost 20 years of cooperation, I would like to say that PDC is a supplier who fully understands the needs of the customer and has expertise that contributes to extremely good deliveries in all areas.”

Best practices to meet every ground handler’s planning requirement?
PDC GroundPlan is a modular and scalable software platform, shaped by industry cases, that supports all critical phases of ground handling — including operational planning, real-time resource allocation, and post-operation analysis.
The system is designed with flexibility in mind, allowing your organisation to tailor configurations and functionality to meet your specific operational requirements and business objectives.
Being modular by design, PDC GroundPlan can grow with your needs — whether you’re handling a single airport station or managing complex, multi-site operations.
What are the core planning capabilities delivered to ground service providers?
PDC GroundPlan is based on IATA AHM guidelines combined with best practices within resource management. It handles standard IATA traffic tables and ground handling data, including IATA standard message exchanges such as load and movement messages, etc.
- Precise Staff Management: Dynamically assign skilled staff to everything from check-in and baggage handling to fueling and boarding.
- Equipment Allocation: PDC GroundPlan balances mobile equipment capacity and demand like tugs, loaders, and de-icing units. Daily scheduling and operation of equipment as well as long-term equipment demand planning is made easy.
- Intelligent Logistics: Automatically account for travel times between gates and terminals to maintain a realistic and agile schedule.
Staying ahead in daily dispatch of airport services?
PDC GroundPlan provides a rich set of tools to maintain operational control during periods with irregularities. Visible alarms appear, and auto adjustments to demand are performed when delays or changes occur. Together with the easy filtering functionality of resources, PDC GroundPlan assists the dispatcher to get the operation back on track – fast.
Can we save labor costs with PDC GroundPlan?
PDC GroundPlan helps the planner to optimise employees’ contractual working hours. By utilising the collectively agreed working hours optimally, you can avoid undue overtime and overstaffing.
With PDC GroundPlan all employees are treated equally according to labor agreements, internal policies, etc. This, together with the option to get influence on your own work hours, contributes to overall improved staff satisfaction, and greater loyalty to plans – which all translates to lower staff turnovers and reduced absence due to illness.
How to eliminate costly ground service SLA penalties?
PDC GroundPlan strengthens operational control and supports on-time performance by helping dispatchers and other organisational units manage daily operations in real time. This aligns with IATA AHM, applicable regulations, and customer SLAs. As a result, fines and penalties are avoided.
In addition, PDC GroundPlan manages hundreds of complex rules, labor agreements, and different planning approaches. It ensures consistent routines and a standardised interpretation of rules, both within individual handling companies and across national borders.
Reduce operational costs for airport ground service providers
Reduce idle time for both staff and high-value equipment. By aligning your workforce and assets perfectly with real-time flight schedules, you reduce operational costs without compromising service quality.
Correct payroll of ground handler staff
PDC GroundPlan ensures that employees receive correct wages according to the collective agreements. The system calculates the salaries and supplements and transmits the calculations to the payroll system.
Useful BI and KPI’s in ground handling resource management
Data turns easily into management information and a rich set of KPIs presenting performance, expenditures, etc. It is also easy to distribute budgets to departments and collect key figures retrospectively as well as prospectively.
What is delivered with PDC GroundPlan?
Read about the main features and functions in PDC GroundPlan
Airport User Group Meetings
Customers of the PDC AirportSuite are automatically part of the PDC Airport Community, which includes yearly user group meetings.
How it Works
The PDC GroundPlan can work as a standalone solution integrating to all your other airport systems or you can combine it with any of our airport solutions.
Accelerated ”Go-Live”
We estimate 2-3 months to deployment, contingent on your internal resources.