Privatlivspolitik

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Privatlivspolitik

Privacy Policy

INTRODUCTION
We at PDC A/S know that you care about how personal data about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This document describes our privacy policy in relation to processing of personal data about customers and other users of our web shop and digital services. For the sake of clarity, please note that this privacy policy does not apply to processing of personal data about employees, consultants, vendors or service providers. The privacy policy may be updated from time to time, and we recommend that you check this page regularly to stay up to date on any changes we have made.

This privacy policy supplements, but does not replace, other policies and terms that applies to any specific service made available by PDC A/S.

WHO WE ARE
PDC A/S is a Danish company having the following company and contact details: PDC A/S Danish business registration no.: 78806117 H.J. Holst Vej 3-5 C DK-2605 Broendby Denmark Phone: +44 3636 0000 Email: pdc@pdc.com PDC A/S is part of the Danish IT company group controlled by PROLOG DEVELOPMENT CENTER HOLDING A/S. This privacy policy applies to the collection and further processing of personal data about you collected by any means or from other sources by PDC A/S and its affiliated daughter companies. You can see an overview of the relevant group companies with respect to this privacy policy here:

  • PDC Aviation Ltd., United Kingdom
  • PDC Solutions Canada Ltd., Canada
  • PDC Asia Pacific Pte. Ltd., Singapore
  • PDC Solutions Colombia SAS, Colombia

The personal data may be collected by PDC A/S or any of the other group companies mentioned above and will then be processed in a central database managed on our behalf by our parent company PDC A/S. The personal data will be made available to the other group entities by PDC A/S in accordance with this privacy policy.

HOW TO CONTACT US
For questions regarding this privacy policy or your rights as a data subject, we kindly ask you to contact our customer care team by email on pdc@pdc.com.

WHAT INFORMATION DO WE COLLECT?
We may collect the following categories of personal data about you:

  • Your basic information, that is e.g. company name, your name, address, email address, telephone number.
  • Information about your interaction with us, e.g. what products you buy online, payment information, returns, consumer service contacts, etc.
  • We may share personal data about you within the group companies mentioned above. Please also confer with the section “How do we share your personal information” below.

HOW DO WE USE YOUR PERSONAL INFORMATION?
The information about you may be used for the following purposes:

  • Processing of orders, claims and returns
  • Provision of the various functions and services on the website
  • Providing newsletters, other communications and services requested by you
  • Providing customer support and communication
  • Evaluating and developing our products and services
  • The processing of your personal data will in some cases be necessary to conclude or perform a contract with you, e.g. to complete order in our web shop. The processing may also be necessary to comply with a request from you, e.g. to send you newsletters, to provide you with information that is tailored to your interests.

COMMUNICATIONS AND MARKETING
If you give consent, we will send you marketing communications by email and other technologies. You may manage your subscriptions in the membership settings of your account. If you wish to completely opt-out of receiving e-mails from us, you should send your request on email to pdc@pdc.com. You have the option to object to the processing of your personal data for direct marketing purposes.

HOW DO WE SHARE YOUR PERSONAL INFORMATION
As mentioned above, we may share personal data about you within the companies in our group, including with our parent company PDC A/S.

We may share your personal data with third party providers such as credit card companies and shipping companies in order to complete your orders and carry out shipment.

For the sole purpose of supporting our business third party processors may process your information, but only to the extent necessary for us to conduct our business. We have procedures to ensure that these third party processors value your privacy.

We may also share your personal information with third parties that assist us with marketing towards you, for example providers of emailing platforms. We will always ensure that such third parties only use the personal information to promote our goods and services in accordance with our instructions.

We may use and disclose personal information to parties connected with the proposed or actual financing, securitization, insuring, sale, assignment or other disposal of all or part of our business or assets, for the purposes of evaluating and/or performing the proposed transaction. Our successors or assignees may use and disclose your personal information for similar purposes as those described in this privacy policy.

We do not sell, share or transfer your personal information to any third parties except as described in this privacy policy.

WHEN DO WE DELETE YOUR PERSONAL INFORMATION
The retention of your personal data depends on the purpose of the processing.

First of all, we will retain your personal data for as long as we are legally required to do so. For example, we are obliged to retain information relating to sales for a certain time period in order to comply with applicable bookkeeping regulation.

If no applicable legal obligations exist, we will store the personal data for the term of your membership subscription and for 24 months thereafter.

Personal data, which is not subject to a legal obligation and which is not linked to a membership subscription, will be retained for 24 months.

COOKIES
We will collect information, about you by cookie technology. Please consult the cookie policy (below) that applies to the means of communication that you use to interact with us.

YOUR RIGHTS AS A DATA SUBJECT
At any time you are entitled to recall any consent(s) you may have given with respect to our use of your personal data.

Furthermore, you have the right to access your personal data and to obtain information about how we process it. You may also modify the personal data if it is incorrect, and you may ask us to limit or cease the processing of your personal data or to delete it as well as object to the processing of your personal data, including processing for the purpose of direct marketing and profiling related to such direct marketing. You may also ask us to disclose the personal data in a machine readable format.

To modify your membership subscriptions or to completely opt-out of your membership and/or from receiving marketing communications, please let us know by emailing us at pdc@pdc.com. Due to e-mail production schedules, you may still receive any e-mails that are already in production.

You may at all times object to the processing of your personal data for direct marketing purposes.

Our contact information is stated above in the “About PDC” section. You may also file a complaint with a competent data protection authority.

HOW DO WE PROTECT YOUR INFORMATION?
We care about the protection of your personal data and will apply industry standard security measures to ensure adequate protection of your data.

OTHER WEBSITES
Our websites etc. may contain links to other websites which are outside our control and are not covered by this privacy policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

ANY QUESTIONS?
We are always happy to hear from you and welcome any questions, comments and concerns about privacy. Please visit our contact page or write to us at the contact information mentioned in the “How to Contact Us” section above.

If your inquiry concerns a specific group entity, please state this when you contact us.

 

At PDC A/S, we respect your concerns about privacy and value the relationship that we have with you.

Like many companies, we use technology on our website to collect information that helps us enhance your experience and our products and services. The cookies that we use at PDC A/S allow our website to work and help us to understand what information and advertising is most useful to visitors.

Please take a moment to familiarise yourself with our cookie practices and let us know if you have any questions by sending us an e-mail to pdc@pdc.com.

We have tried to keep this Notice as simple as possible, but if you’re not familiar with terms, such as cookies, IP addresses, and browsers, then read about these key terms first.

WHO IS COLLECTING IT?
Any personal data provided to or collected by PDC A/S via cookies and other tracking technologies is controlled by PDC A/S.

By using our websites, you are consenting to our use of cookies in accordance with this Cookie Notice and our Privacy Notice. If you do not agree to our use of cookies in this way, you should set your browser settings accordingly, disable the cookies that we use or not use our websites at all. If you disable the cookies we use, this may impact your user experience while on the websites.

The section below summarises the different types of cookies we use on our websites, together with their respective purpose and provides you with the ability to manage these cookies.

PDC A/S will only collect, use or disclose your personal data where it is fair and lawful to do so.

For a more detailed understanding of how we use personal data collected by PDC A/S cookies, please refer to our Privacy Policy (above).

WHAT DOES COOKIE MEAN?
Cookies, pixel tags and similar technologies (collectively ‘cookies’) are files containing small amounts of information which are downloaded to any internet enabled device – such as your computer, smartphone or tablet – when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies do lots of different and useful jobs, such as remembering your preferences, generally improving your online experience, and helping us to offer you the best product and services.

There are many types of cookies. They all work in the same way, but have minor differences. For a detailed list of cookies used on our websites, please refer to the below relevant section.

WHAT PURPOSE DO WE USE COOKIES FOR?
We use cookies to make PDC A/S websites easier to use, to deliver a personalised experience on our websites, and to better tailor our products, services and websites to your interests and needs. Cookies are used to help speed up your future activities and your experience on PDC A/S websites.

We use cookies to compile anonymous, aggregated statistics that allow us to understand how people use our websites and to help us improve their structure and content and also help us measure the effectiveness of advertising campaigns on PDC A/S and non-PDC A/S websites. More detailed information about the types of cookies we use and for what purposes, can be found in the below relevant section.

HOW CAN I CONTROL OR DELETE COOKIES?
There are many ways to manage your cookies:

  • You can refuse your consent;
  • You can disable PDC A/S or third-party cookies by use of your browser settings; or
  • You can use our cookie management tool to disable PDC A/S or third-party cookies.

CONTROL VIA YOUR BROWSER SETTINGS
Most internet browsers are initially set up to automatically accept cookies. If you do not want our websites to store cookies on your device, you can change your browser settings so that you receive a warning before certain cookies are stored. You can also adjust your settings so that your browser refuses most of our cookies or only certain cookies from third parties. You can also withdraw your consent to cookies by deleting the cookies that have already been stored.

If you disable the cookies that we use, this may impact your experience while on the PDC A/S website, for example you may not be able to visit certain areas of a website or you may not receive personalized information when you visit a website.

If you use different devices to view and access the PDC A/S website (e.g., your computer, smartphone, tablet) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.

The procedures for changing your settings and cookies differ from browser to browser. If necessary, use the help function on your browser or click on one of the links below to go directly to the user manual for your browser.

  • Internet
  • Explorer
  • Mozilla
  • Firefox
  • Google Chrome
  • Safari
  • Opera

There are also software products available that can manage cookies for you.

You can also use www.ghostery.com to evaluate the use of cookies used on our websites.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

WHAT COOKIES DO WE USE
Performance Cookies gathered information with Google Analytics (www.google.com/policies/privacy/partners/) . These cookies collect information about how you use our websites, for instance which pages you go to most often, the time spent on our websites, and any issues encountered, such as error messages. Do these cookies collect personal data/identify me? These cookies do not identify you as an individual. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

DURATION OF THE COOKIE WE USE
In terms of duration, we may use two different types of cookies on our websites: Session Cookies. These cookies are temporary cookies that remain on your device until you leave our websites; orPersistent Cookies. These cookies remain on your device for much longer or until you manually delete them (how long the cookie remains on your device will depend on the duration or “lifetime” of the specific cookie, as well as your browser settings, as stated below).