It is a difficult task to prepare Work Plans that distribute available Employees in the most productive way. One can imagine a very large number of possible plans, e.g. for a group of 200 Employees, if each person has to perform 10 tasks.
A human Planner simply cannot go through all of them to find the best possible plan. The task is further complicated when Work and Labour Regulations, Employee preferences, production demands, etc. have to be taken into account.
This is where one of the PDC’s strengths lies. We consist of a team of specialists who are skilled at optimisation techniques, and we also know what to do when combining such techniques with our clients’ domain-specific knowledge.
Define your Staffing needs and planning rules and PDC Plan will take care of the rest. Every month, thousands of Employees’ Schedules and assignments are prepared automatically.
The automation can have different perspectives in addition to dealing with legal matters, skills and employment requirements. To the extent that, for example, Employees’ preferences for shifts and absences are taken into account, the automation can contribute to a fair distribution of popular and unpopular shifts between Employees.
In other situations, for example, for divorce parents, individual considerations and great flexibility are needed. Here you can exclude people from the automatic planning and instead have them included in fixed Schedules. It provides predictability and stability for these Employees, which increases their overall job satisfaction.
In addition, a stable and controlled communication e.g. using a chat between Employees and Planner covers the needs of each Employee and helps the Planner to work out the best possible Plan.
Automatic Scheduling rarely ends in a 100% complete Plan. Usually, there is a need for a final manual process where the Planner gets the details in place. Subsequently, the Shift Plans are published to the Employees and made available on mobile devices. It is convenient and effective for the individual Employee, who always has the latest updated version of his/her Schedule at hand when planning the remainder of their lives.
The sections on “Dispatch” and “Demand Driven Planning” describe how automation is incorporated into other parts of the workflow.